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stefanie_pachne
Dynatrace Organizer
Dynatrace Organizer

This is a Self Service Diagnostics article of type Partial-Self-Service.

 

Self Service Summary

Issue Solution Tasks Alternative
A Dynatrace component is suspected to be vulnerable.

Get in touch with Support after and checking cve-status.dynatrace.com 

  1. Check Dynatrace CVE status (Common Vulnerabilities and Exposures) page at cve-status.dynatrace.com for summaries of known vulnerabilities and exposures in Dynatrace components. 

  2. If no one else has reported the problem, create a support ticket.

    • Gather below listed information with your security team.

    • Create the ticket using this link.

Search CVE-# within the Release Notes 

 

Support Ticket Content

Work with your Security Team to provide the following Self Service Diagnostics:

  1. Dynatrace component: Which component incl. version is suspected to be vulnerable (e.g. SaaS 1.240, Managed 1.240, OneAgent 1.240, ActiveGate 1.239, Dynatrace API 1.240, Cloud Automation 240.1.0)
  2. Vulnerability source and details: Describe how the vulnerability was found and attach if applicable:
    • Complete report/test result
    • CVE-#
    • Severity level or CVSS
    • Path to the affected library
    • Tool/scanner name
    • How to reproduce the security concern/pentest (e.g. attack vector, exploit)
  3. Required update: As a customer, I want to know e.g.
    • If I am affected
    • How I am affected
    • If it is of high severity
    • In which version it will be fixed
    • When the fix version will be available

 

Version history
Last update:
‎25 Sep 2023 08:02 AM
Updated by:
Comments
ChadTurner
DynaMight Legend
DynaMight Legend

Great  template, thanks @stefanie_pachne